Task management
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How to create a task
Log in to the self-service portal
Select the type of task:
Incident - unplanned disruption of the service provided, failure to connect to the system
Service request - ordering service delivery
3. In the window that opens, you can select the type of malfunction or change the type of task
4. Fill in the required fields and click "Send"
Summary - briefly describe the essence of the problem
Description - provide a detailed description of the problem so that the IT specialist after reading the description can take the necessary steps to eliminate the problem
Browse – here you can add a picture illustrating the problem
Share with – No change is required, this choice refers to the company that you represent as a user of our services